What our customers say

The following quotes were taken from some of the many letters sent to us from our customers across the country.  They are listed here verbatim, exactly as they were written.

Random quote

Thanks for all your help and friendly manner- it is great to be able to use the internet to connect with a real person and a quality company. — Sarah G. Granby, Connecticut

Customer Testimonials:

Every person that I had contact within your company was friendly and easy to deal with. The delivery and installation went without a hitch and on schedule. I find it is hard to obtain the type of service that your company provides. — Troy D., East Islip, New York

I just wanted to let you know that we received our playhouse last week. We love it! It is so cute! I would highly recommend your company to all my friends and family. — Jayne R., Doral, Florida

As you know, we purchased a 12 ft. gazebo from you. I want to assure you that it was a pleasure from start to finish! It is really a very attractive and important part of our property. — Melinda N., Markham, Virginia

Back in October we purchased one of your wonderful HomePlace Structures playsets. My husband and I are very pleased with the fun and beautiful play yard that will bring us very many years of enjoyment. Thanks again. — Elaine T., Billerica, MA

Thanks for all your help and friendly manner- it is great to be able to use the internet to connect with a real person and a quality company. — Sarah G. Granby, Connecticut

I love looking at the playhouse from my kitchen window- it is as though a fairy tale somehow landed in my backyard. — Joanne M. Franklin, Tennessee

A letter from a Hurricane Katrina survivor:

In August of 2004 we took delivery of one of your playhouses for our two daughters and placed it in the rear yard of our New Orleans, LA, home. A little over a year later, in the early morning hours of August 29, 2005, as Hurricane Katrina – the most devastating storm – made her way through New Orleans, I watched in amazement as your playhouse sustained winds in excess of 120 mph, and with even stronger gusts up to 165 mph, over a 4 hour period with NO DAMAGE!!
As the roof of my neighbors’ around me peeled off and dispersed hundreds of yards away in every possible direction, your playhouse lost not a single shingle, board, nor window. Not a one. I eventually joined my family, which had previously evacuated, and when we returned to our home for the first time some two months later, you will be happy to know that all three kids spent their first 30 minutes home playing in their playhouse.
Thank you for all your excellent products and workmanship. As a consumer, I can’t explain how great it feels to have chosen your product over others on the market. — Justin S., New Orleans, Louisiana

We are completely satisfied with the quality of the structure and have already used it for a large family Thanksgiving holiday and will be using it for many pleasant occasions.

Pasadena, California — Judge James N., Pasadena, California

Just a note to let you know how pleased we are with our new gazebo. But most importantly how pleased we were with your company and the employees. Know that HomePlace Structures will be recommended to our friends and neighbors. — Sheila F., Morrisville, Pennsylvania

I wanted to let you know that our playhouse has arrived and my daughter LOVES it. Please thank the builders for a wonderful job on the construction and quality of the house. Everything is great — Huntley, Illinois

You have wonderful people working for you-everyone totally customer focused. My entire experience with HomePlace was as pleasant as I could have hoped for. — Nadine W., Reading, Pennsylvania

Everything went great with the delivery and we had the playhouse put together yesterday. It looks awesome. My girls love it! Many neighbors have asked me where we got it…Thanks again. — Kristy L., La Jolla, California

The reading loft is a GREAT addition to our library! The kids love to go up there and read. — Living Word Academy, Leola, Pa.

We received the play set Friday evening and have put it 90% together working as a 3 person team over about 8 total hrs. The instructions were clear and easy and it went pretty smoothly. It is even better quality and more beautiful than the pictures! Thank you for the “wonderland”, the whole family enjoys it! — Judith C., New Orleans, Louisiana

Thank you so much for all your patience and hard work in helping us choose, purchase and having our play system built. We are loving it! — Jennifer D., Perkasie, Pennsylvania

Simply put, fabulous and professional – full of integrity. That is how I feel about your company. Your staff is friendly and flexible from the catalog process, pricing and ordering, all the way down to delivery. — Amy T., Dorset, Vermont

This is a belated thank you for our daughter’s beautiful new playhouse. It is truly a quality built structure, and we have all enjoyed playing in it. We were very impressed with the no-pressure sales and the extra care taken with delivery. — Wendy G., Norfolk, Massachusetts

My gorgeous new garden shed arrived safely yesterday. I cannot praise Glen enough. He was professional, courteous and a pleasure to deal with. And then there is the garden shed! It exceeded my expectations! What a fabulous addition to our property. The workmanship is incredible, and the attention to design and detail are wonderful. — Jody N., Pittsburg, Pennsylvania

Every person that I had contact within your company was friendly, and easy to deal with. The delivery and installation went without a hitch and on schedule. I find it is hard to obtain the type of service that your company provides. — Troy D., East Islip, New York

Thank you for all your hard work. I knew I was ordering from the right company when I spoke to Anita in Sales. Glen, the driver, called a day ahead and two hours before. He worked so hard. The children have loved the playhouse. — Michele K., Alpharetta, Georgia

When we saw the equipment, we felt it was even nicer than it looked in the pictures! Some of our students have stopped by to see the playground. I have heard that it is the talk of the town. All of the equipment we bought would have cost more from your competitors, and I do not believe it would have held up as well in our location (one block from the Atlantic Ocean). A couple of ladies cried when they saw how God had blessed us with such a wonderful playground. — Sarah P., Cocoa Beach, Florida

I recently purchased the log cabin Playhouse Loft for my son, he loves it! I can’t remember when I have dealt with such nice people and competent as well. — Lynn K., Finleyville, Pennsylvania

We would like to express our utter satisfaction and appreciation with our new Cedar Country Cabin. It looks as though it was meant to be there! I would not hesitate to refer and highly recommend HomePlace Structures to anyone looking for a backyard structure to enhance their home. — Floyd M., Woodbridge, Virginia

Still lovin’ the gazebo here in good old Sandown. — Teddi R., Sandown, New Hampshire

I am sending you this letter to express my satisfaction with our purchase made last year. Your swings bear up extremely well to the children’s desire to twist them as tight as they can and then spin. The Summit Tower has been a hit as I chase them around and up and down as the Tickle Monster! Your equipment also bore up very well to the weather. The paint has stayed on well and the canopy withstood the winds up to 60mph without any signs of deterioration. Overall we found our experience with your company a wonderful experience. — Frederick S., Duncansville, Pennsylvania

Just a response to your letter regarding our new gazebo. We love it! We entertain quite a bit, and all of our guests have been very impressed by the quality. — Iilona E., Ringoes, New Jersey

We love our new playset! The quality and workmanship is first class, and the entire process from design to install was easy! — Kathleen V., Duncansville, Pennsylvania

I would like to take the opportunity to compliment you and your company on a job well done! Whether I was calling for installation instructions or payment questions, everyone was always friendly to work with. Our new gazebo was delivered ahead of schedule to our delight. The attention to details resulted in a beautiful backdrop for many wedding ceremonies to come. — Amy P., Montgomery, Texas

We are thrilled with our shed! It turned out great. Thanks again for the great service – we will recommend you to our friends. — Nancy L., Ambler, Pennsylvania

Your guys did a great job. The quality is excellent. I am very pleased. I will give my neighbors your name and number when they ask where I purchased the Poolhouse. — Jonathan P., Shelton, Connecticut

The entire experience with our gazebo has been a pleasure. The quality and construction of your gazebo is matched by the fine character of the three people who put it together. The attention to detail impressed me the most. — Sachiko M., Fishkill, New York

We are quite happy with our purchase. The house is more beautiful than expected. I am quick to tell people how pleasant an experience it was dealing with HomePlace Structures. — Dan W., Smithtown, New York

We looked for a long time to find a sturdy, nice looking and affordable playset. I was fortunate enough to discover you on the internet. Not only was the price within our range but the ordering process was very easy. Your staff was helpful in making suggestions and ensuring that we got the most useful pieces of equipment in our specially-designed playground. — Richard S., Erdenheim, Pennsylvania

We all love the play structure. It was a great Investment. Everything is wonderful and the delivery/set up was a pleasant experience. — Angela K., Highland, Illinois

Our granddaughters will be home tomorrow from vacation and will have a wonderful surprise awaiting them. Thanks again. I give you high marks as a company and for your product. — Joann M., Franklin, Tennessee

Our guests love to sit in the gazebo, listen to the wind chimes and watch the birds and butterflies. — Christine C., Busch Gardens Backyard Wildlife Habitat, Tampa Bay, Florida

Being so close to Christmas I was hesitant, but HomePlace came through like promised. — Robert B., Orlando, Florida

The playhouse is a great hit in the neighborhood and your best advertisement. Needless to say, my six-year-old granddaughter is thrilled with the playhouse. — Jo F., Commack, New York

I wanted to send a quick note to let you know how much our kids and the neighborhood kids are enjoying the playset. The quality is even better than I expected. — Rhonda C., Sparta, New Jersey

I wanted to drop you a note to express how impressed I was working with your organization. It was a pleasure working with all of your staff. I know from my business that it is people that determine the success of the business, not just the product. This was the first time I have ever done any kind of big purchase over the internet. — Mark G., Columbus, Ohio

I am pleased to inform you that we were very satisfied with the entire experience surrounding the purchase of our playhouse. From the initial sales process to delivery, HomePlace was great. Our playhouse is beautiful and we are enjoying it immensely. — Ana B., Coral Gables, Florida

Already a buzz in our community and have had guests visit our church because of our new playground. Thank you, thank you, thank you! — Gerry S., New Oxford, Pennsylvania

I have wanted to write this letter for several months now, just to let you know how happy we are with the gazebo. The beautiful craftsmanship was very impressive and every corner fit exactly. We all commented that HomePlace should build houses! We would like to be one of your first customers! — Cecilie O., Marietta, Georgia

We are very pleased with the quality and durability of the playhouse. Your skills in producing such a fine product are much appreciated. Our neighborhood has become a more colorful and pleasant place to live because of the playhouse. Neighbors comment how cute it is and how much they like looking at it as they pass by. — Art K., Albuquerque, New Mexico

Just thought we would drop you a line to let you know how pleased we were in our contact with your company. From ordering to final delivery you were all great. By the way – we love our gazebo. The instructions for assembly were easy to follow so the family had no problem putting it together. — Bob C., Rainbow, California

A poem from two little girls:
Papa and Grandma…
You built us:
A playhouse
A place we love to go
A playhouse where we put our babies
A place we love to go
A playhouse where we cook and clean
A playhouse we will always cherish
We Love You!
— ~ anonymous

Hi Greg,

It was a real pleasure to work with the two craftsmen who installed our pavilion. I cannot say enough about the quality of their work. Hard working, meticulous, and detailed, they did their best to please this customer. The job site was neat during the day and tidy by quitting time — oh what a joy it was working together with them.

I do want to commend all the HomePlace Structure employees I worked with – Anita, John, Michael and you. All of you are a real asset to the Suncast/HomePlace Structures Corporation. You were professional in every sense of the word and such a joy to be associated with. I truly appreciate how each of worked as a team to ensure the success of this project. For me, this has been one of the most pleasurable and trouble-free experiences I have had in a long time.

The pavilion is more beautiful than I imagined. It makes a profound statement all by itself. Some of my neighbors dropped by and described it best with one word — WOW! Needless to say, we are extremely pleased with how it has turned out.

Again, it has been a pleasure working with all of you. — Dave F., Jasper, TX

The quality is exactly what I expected. I cannot thank you all enough and would recommend you to anyone. The entire experience has been delightful from the order phone call to the end. Your kindness, timeliness, quality workmanship, shipping experience and even asking how things went are all truly a customer service example that everyone should copy! — Debbie T., Tennessee

Just wanted you to know that we installed the pergola and it is beautiful. The craftsmanship of the product is flawless and the parts are all durable, unlike some that we saw being sold at other home building stores. Adding the pergola to our home makes a stunning effect. We are 100% satisfied with your company. Our phone contacts with you were always professional and you were always able to answer my questions, and I had many. Thank you. — Linda B., Melrose, Minnesota